6 steps to building a better workplace for black employees

“These African American executives never reported feeling, even during the Obama years, that race was no longer relevant or that we had somehow collectively moved beyond race in the workplace,” Roberts says. The book describes the experiences of African American workers and offers advice to black employees who seek to advance in their careers. “They’re not just going to throw you into the deep end of the pool and expect you to survive on your own. Mentorship and sponsorship. While an increasing number of African Americans are earning bachelor’s and graduate degrees, the number of black people in management and senior executive positions remains scarce and stagnant. Given that one-in-three workers would leave their companies for a more compassionate environment, there’s major incentive for companies to emphasize empathy skills sooner rather than later. When it comes to supporting diversity and inclusion in the workplace, don’t play favorites, practice basic courtesy, and pay special attention to how you can embrace non-discriminatory practices and policies. Employers need to make sure that discussions about race aren’t getting lost as they work to make other groups feel like they belong. 5. Two years later, when one of PwC’s own black employees was shot to death by an off-duty police officer, Ryan emailed his employees with a plea to keep talking. 5. A good work environment is directly related to building a better place to work. In order to be published, comments must be on-topic and civil in tone, with no name Instead, they’ll stick with you to provide the support you need to succeed.”, #blackmen #blackkings #blackleaders #blackfathers #blacksons #blackprofessionals #black #men #leaders #kings #royalty #rulers #Godsent #blackpower #blackempower #blackencouragement #blackfashion #blackpolitics #BlackCEO #blackmale #blackmuscle #male #professionals #muscle #blackmind #blackinventors #blacksports #lead #guide #teach #inspire #blackactors #actors #humanity #love #unity #hope #business #inspiration #influence #blackinfluence #quality #equality #fairness #justice #blackhospitality #protection #blackbrothers, https://hbswk.hbs.edu/item/6-steps-to-building-a-better-workplace-for-black-employees, Race, Work, and Leadership: New Perspectives on the Black Experience. When employees who are different from their colleagues are allowed to flourish, the company benefits from their ideas, skills and engagement, according to SHRM/Economist Intelligence Unit research. Step #3: Find Employees Who Suit Your Vision “So, creating the psychologically safe environment to have these conversations is important, with managers learning how to provide the proper support during these discussions.”. These managers are entrusted with keeping the organizations' efforts for better employee relations on track. “But, it seems like we’re talking more generally about belongingness now, and some of the most difficult conversations about creating racially diverse organizations are getting sidelined. It also provides these recommendations for companies that are intent on building diverse workplaces: After two fatal police shootings of black men in 2016, Tim Ryan of PwC asked his staff to gather for a series of conversations about race. Attending your company’s employee resource group (ERG) meetings for Black employees is another. Companies should train managers to root out racial bias from their hiring and recruitment processes. Mayo says creating opportunities for people to bring their authentic selves to work boosts engagement and helps employees contribute more to the organization. Instead, they’ll stick with you to provide the support you need to succeed.”, Dina Gerdeman is senior writer at Harvard Business School Working Knowledge. Source: https://hbswk.hbs.edu/item/6-steps-to-building-a-better-workplace-for-black-employees, To support black employees, business leaders must challenge biases and help employees be themselves, according to a new book co-edited by Anthony J. Mayo, Laura Morgan Roberts, and David A. Thomas. It also provides these recommendations for companies that are intent on building diverse workplaces: 1. The data is indeed bleak. Naturally, your culture should reflect this so each employee and customer understands what you stand for and can instantly recognize what it is you do, why you do it, and how you help those you serve. Many organizations have created diversity and inclusion programs in an attempt to recruit and retain more minorities, but the initiatives often fall short, the authors say. That cloak of silence from the top tends to enfold all employees. Humans by nature like to look ahead. Here are some simple approaches for nurturing better relationships with your employees. The picture that emerges from the essays in Race, Work, and Leadership echo the same message: Race not only still matters in the American workplace, but it remains a powerful barrier that prevents African Americans from ascending to leadership roles. It’s time for their white colleagues to stop pretending racial tensions don’t exist and start initiating conversations at work, even if they worry about feeling uncomfortable or saying the wrong thing. Increase communication It certainly wasn’t the experience for many of the black business executives included in the book Race, Work, and Leadership: New Perspectives on the Black Experience, co-edited by Mayo, University of Virginia Professor Laura Morgan Roberts, who is a visiting scholar at HBS, and David A. Thomas, president of Morehouse College and a former professor at HBS. “We can’t just rely on the small percentage of black executives who reach the top to wave the flag. “We’ve made some progress in the workplace, but we still have such a long way to go. When employees are given the tools and resources needed to successfully manage or lead their own projects, work toward their goals and … Companies can start by using data analytics to assess whether employees feel included on their teams and are treated fairly within their larger organizations. Research shows that minorities at work feel pressure to create “facades of conformity,” suppressing some of their personal values, feeling unable to bring their whole selves to work, and believing they should nod in agreement with company values, according to the book. Having a clear vision and mission. Download and share our BLM in the Workplace graphic; Listen. ... 3 Steps to Building the Workplace Culture You Want Kedma Ough, MBA 10/3/2020. In fact, Outback Team Building surveyed workers and learned that most employees think team building events are meaningful, inspire people to stay at their jobs, and even foster creativity. Research shows that minorities at work feel pressure to create “facades of conformity,” suppressing some of their personal values, feeling unable to bring their whole selves to work, and believing they should nod in agreement with company values, according to the book. The picture that emerges from the essays in Race, Work, and Leadership echo the same message: Race not only still matters in the American workplace, but it remains a powerful barrier that prevents African Americans from ascending to leadership roles. Having team building events where employees play together, laugh together, and solve problems together goes a long way to cultivate happiness and fulfillment. Today, there are only three black CEOs of Fortune 500 companies, and not one of them is a woman. The data is indeed bleak. Encourage employees to talk about race. Creating a support network for workers can go a long way. Curating purposeful employee growth and development starts with a plan. Another important step … Read an excerpt from Race, Work, & Leadership. “But, it seems like we’re talking more generally about belongingness now, and some of the most difficult conversations about creating racially diverse organizations are getting sidelined. Ensures a Better Workplace Culture. By being readily available and helping employees give meaning to a crisis (“sense making”), leaders can build employee resilience and social capital with their people. How To Build A Diverse and Equitable Workplace ... Black and African American employees make up 12 percent of support staff roles, but only two percent of executive level positions. Research shows that when professionals from diverse backgrounds have solid relationships with their managers and co-workers, they’re more satisfied and committed to their jobs. Empowered employees are loyal, committed and potentially more productive. Provide additional paid time off for workers who are grieving, and share mental health resources specifically for Black employees. But then also asks; what do you do once you have found them? That being said, white employees may worry about their ability to effectively discuss race, but if they approach it with a sense of openness and learning, they can play an important role in advocating change.”, Managers must learn to create safe spaces at work to have these conversations and let employees know it’s OK to talk about incidents in the news, like police shootings of black people, by asking them, “How does that make you feel?”, “When black employees bring their full identities to work, they bring a set of stories and experiences that can be both painful and powerful, yet it can be hard for them to let their guard down and connect,” Mayo says. Encourage employees to “A lot of managers will say, ‘This guy has potential because he reminds me of myself when I was younger.’ Some people get a pass, and there’s a lower bar to being given an opportunity, while other people have a higher bar based on their identity,” she says. Ellis Cose, an author of several books about race and public policy, writes that young black professionals who aspire to advance to senior leadership positions typically adopt the strategy of remaining silent about race and inequality to avoid being labeled “agitators.”. And when American Express was looking to gain a better understanding of its African American customers, company officials tapped black employees for their insight, which helped signal that race is important, the authors say. After two fatal police shootings of black men in 2016, Tim Ryan of PwC asked his staff to gather for a series of conversations about race. “If real systemic change is going to happen, it has to come from the white majority who often are in positions that give them greater leverage to change the environment. “So, it’s important to be race conscious when evaluating people’s potential to make sure these decisions aren’t biased.”. That’s an unfair burden,” Mayo says. If not, you could be missing out on a host of business benefits, like more innovation, higher revenues and stronger talent acquisition opportunities. Once that potential is identified, managers should coach their workers, provide regular feedback, and champion them, showing them they have their backs as they learn and even make mistakes. What doesn’t help, the authors say, are recent incidents in the news, including the 2017 white supremacist march in Charlottesville, Virginia, and the 2018 arrest of two black men at a Philadelphia Starbucks after employees called the police to complain they were trespassing, even though they were just waiting for a business acquaintance. While an increasing number of African Americans are earning bachelor’s and graduate degrees, the number of black people in management and senior executive positions remains scarce and stagnant. 6 Steps to Building a Better Workplace for Black Employees 30 Sep 2019|by Dina Gerdeman To support black employees, business leaders must challenge biases and help employees be themselves, according to a new book co-edited by Anthony J. Participating in company-sponsored town halls focused on race in the workplace is one good option. The book describes the experiences of African American workers and offers advice to black employees who seek to advance in their careers. Organizations are defined by their workplace culture. Not true, says Harvard Business School senior lecturer Anthony J. Mayo. These relationships can grow through day-to-day work interactions, but also through informal get-togethers. Many organizations have created diversity and inclusion programs in an attempt to recruit and retain more minorities, but the initiatives often fall short, the authors say. Research shows that when professionals from diverse backgrounds have solid relationships with their managers and co-workers, they’re more satisfied and committed to their jobs. The key to effectively implementing an employee growth and development plan is to create a purpose for the organisation that motivates employees to be active in working towards and supporting. [Image: PeopleImages]. It "missed the mark" for another black employee who said it didn't teach him anything that he didn't already know. Two years later, when one of PwC’s own black employees was shot to death by an off-duty police officer, Ryan emailed his employees with a plea to keep talking. “But that was not the case at all.”. It also provides these recommendations for companies that are intent on building diverse workplaces: 1. Incorporate employee input into organizational values to show individuals they have a meaningful, equitable role in building … How do you continue to make the workplace better for Black employees? Stop asking black employees to blend in; instead, emphasize the value of a workplace that embraces all styles and behaviors. We like to plan for, anticipate, and straight-up daydream about what’s coming and what might be. Business School faculty. “Obama’s election created this false illusion of a post-racial society, where many people thought we had transcended issues of race,” he says. They should also invest in retaining black professionals, in part by reinforcing the message that race will not be a barrier to advancement. That’s especially important today, since inclusion programs have shifted in recent years toward recognizing more forms of diversity—based on gender and sexual orientation, for instance. In a 2017 study by Sylvia Ann Hewlett and colleagues, 78 percent of black professionals said they have experienced discrimination or fear that they or their loved ones will, yet 38 percent felt it is never acceptable to speak about their experiences of bias at their companies. Ellis Cose, an author of several books about race and public policy, writes that young black professionals who aspire to advance to senior leadership positions typically adopt the strategy of remaining silent about race and inequality to avoid being labeled “agitators.”. Although all employees should be taken on the change journey, the first two steps will have highlighted those employees you absolutely must communicate the change to. Here are a few ideas: Create a workplace where Black people can bring their full selves to work; Build a more diverse leadership team; Set up unconscious bias training; Offer more counseling services; Train leaders on how to respond to something like this in the future 6 Garnering this type of commitment from your workforce requires employers to connect employees to this purpose. [Read an excerpt from Race, Work, & Leadership.]. Encourage employees to value what each person can bring to the table by caring for one another, advocating for everyone’s voice to be heard, and investing in their colleagues’ growth and development. All that hushing of the topic can make African American workers feel as if companies are not willing to address their concerns that their talent is being undervalued or squandered, which can leave them feeling less engaged with colleagues, less satisfied with their work, and less loyal to their companies, according to the book. They should also invest in retaining black professionals, in part by reinforcing the message that race will not be a barrier to advancement. These relationships can grow through day-to-day work interactions, but also through informal get-togethers. “They’re not just going to throw you into the deep end of the pool and expect you to survive on your own. “So, it’s important to be race conscious when evaluating people’s potential to make sure these decisions aren’t biased.”. When Barack Obama was elected president in 2008, some saw it as proof that the color of one’s skin could no longer hold people back from achieving important leadership roles in the United States. Effective communication; Should be able to provide “flexible” employee growth; Promotes meritocracy. Are you showing your employees enough support? calling or personal attacks. There’s a lot of advice out there on how to be a better leader, but we often forget that it’s just as important for employees to focus on growth as well. Determine the most effective means of communication for the group or individual that will bring them on board. It certainly wasn’t the experience for many of the black business executives included in the book Race, Work, and Leadership: New Perspectives on the Black Experience, co-edited by Mayo, University of Virginia Professor Laura Morgan Roberts, who is a visiting scholar at HBS, and David A. Thomas, president of Morehouse College and a former professor at HBS. Managers should also check themselves when they evaluate their employees’ performance and advancement potential, taking a hard look at whether they’re choosing a “mini me” when they hand out a plum assignment or consider promotions, Roberts says. “Black employees have real concerns for their personal safety, and their family’s safety, at this moment. Companies can start by using data analytics to assess whether employees feel included on their teams and are treated fairly within their larger organizations. … All that hushing of the topic can make African American workers feel as if companies are not willing to address their concerns that their talent is being undervalued or squandered, which can leave them feeling less engaged with colleagues, less satisfied with their work, and less loyal to their companies, according to the book. For instance, employees at one consulting company started a book club that focused on black writers and coordinated visits to African American museums and historical sites. Today, there are only three black CEOs of Fortune 500 companies, and not one of them is a woman. Companies should focus on managing injustice, rather than “managing blackness,” Courtney McCluney and Veronica Rabelo write in their chapter of the book. And when American Express was looking to gain a better understanding of its African American customers, company officials tapped black employees for their insight, which helped signal that race is important, the authors say. What Should Companies Do Now? THE BENEFITS OF EMPLOYEE EMPOWERMENT. The freedom of expression without fear also empowers companies to not just … As your employees interact with each other and get to know one another beyond their work roles, team cohesion will increase. Companies should focus on managing injustice, rather than “managing blackness,” Courtney McCluney and Veronica Rabelo write in their chapter of the book. The degree of trust and confidence also depends on the way employers communicate with the employees. Diversity in leadership: 6 steps to make it happen. 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