Please be sure to have your firearm's serial number available when you call. We still offer service for many discontinued models. To date, no firearms have been made by any manufacturer that utilizes this unproven technology. Can I dry fire my Mark III™ pistol? Check with your retailer on their distributor availability - I am sure that your retailer will be able to get these high-demand models for you at some point; please be patient. Rotating clockwise results in rightward adjustments. The LCP® is a double-action only pistol, which requires a long pull of the trigger to cock the hammer and then release the hammer to fire the pistol. innovative firearms. Ruger instruction manuals for both currently produced and out-of-production models can be downloaded directly from this website by, General serial number information can be found in the. Magazines can be purchased at. Your state or local government may also require additional registration. Once it is completed, we will begin the process of relocating the Marlin Firearms assets to existing Ruger manufacturing facilities. All Ruger® pistols can be dry fired without damage, and dry firing can be useful to familiarize the owner with the firearm. Our intent is to keep true to the Marlin brand and ensure that its 150-year history and great products live on. The Mark III™ has a firing pin stop that prevents the firing pin from contacting the rear of the barrel and damaging the edge of the chamber. We are thrilled that the Bankruptcy Court has approved our bid to purchase the assets of Marlin Firearms. Any Ruger magazine that is compatible with both handguns and long guns will be limited to the long gun, ten-round restriction. An RMA number stands for "Return Material Authorization" number. No. 9 round Yes, provided that the magazines are not so-called "large capacity ammunition feeding devices." Ruger offers refinishing for most firearms that we manufacture. Criminals could also simply switch the engraved firing pin to a readily available unmarked spare part, thereby circumventing the process. You can access information on which firearms are available for sale by going to the California Department of Justice link. I'm so glad to see you now have a Custom Shop. Yes. Serial numbers below 93-00000 identify old Bearcat® and Super Bearcat® models. The Ruger® .40 Auto pistols are chambered for the .40 S&W cartridge and are compatible with all ammunition loaded to U.S. Industry Standards, including high-velocity and hollow-point loads, loaded in brass, aluminum, or steel cartridge cases. If either of these issues appear, it is recommended that the area under the ejector on both the ejector and cylinder face should be cleaned with a good quality gun cleaner and a brush to remove any build up of these by-products. How do I ship my gun to the Service Department for service/repair? Ruger has licensed UMAREX USA to manufacture airguns and airsoft guns using the Ruger brand. I live in Vermont; may I purchase magazines from Ruger? Ruger® firearms are designed to function properly in their original condition. How do I ship my Silent-SR™ to Ruger for service or repair? We certainly will service any Marlin firearms produced by Ruger. Yes, by calling the correct Service Department. Once it is completed, we will begin the process of relocating the Marlin Firearms assets to existing Ruger manufacturing facilities. You may fully load the magazine to capacity at your place of residence, licensed firing range, shooting range or licensed shooting club. lines. Magazines capable of holding a maximum of ten (10) or fewer rounds will be returned to you. One way to tell if you are on the correct setting is to observe ejection pattern. Do not attempt to load hyper velocity, .22 Long, .22 Short, or any other type .22 caliber cartridge into the magazine or in the chamber of the pistol. Sometime after that, we will begin setting up production for Ruger-made, Marlin-branded firearms. When firing, the brass should eject just to your right. Please contact the Ruger distributor in your country for information on obtaining scope rings. Because our Sportswear and Accessories Department is not staffed or equipped to verify such credentials, we are no longer able to sell magazines to Connecticut residents. It depends. However, your range may have rules prohibiting the use of suppressors. There are books on firearm values available at either your local bookstore or library that you may find helpful. How can I tell if my single-action revolver is one that is included in the offer for the free safety update? In the unlikely event that a significant shock to the pistol results in disengagement of the hammer from the sear, the design incorporates a hammer catch to help prevent the hammer from contacting the lightweight firing pin. California's law requires that any pistol added to the roster includes microstamping technology that imprints this information in two locations on discharged cartridge cases. While the Vermont law prohibits the transfer of these items into the State, it has a specific exemption for magazines owned prior to the law taking effect. Note that custom gunsmithing is not available from Ruger. The extended base, part number A07001, is 4.125" long, the distance between the rings is 2.625". If you are going to dry fire the pistol extensively, the stop pin and firing pin will eventually wear and contact could occur, and we recommend replacing both the firing pin and the firing pin stop from time to time. Sturm, Ruger & Co., also called Ruger, is one of the nation's biggest gun makers and produces pistols, revolvers, and rifles. Barrel/receivers are factory fitted on an exchange only basis. 200 Ruger Road, Prescott, AZ 86301. Watch Video, At what setting should I run my SR-556® gas regulator? Yes, provided that the magazines are not so-called "large capacity ammunition feeding devices." No, Ruger does not offer conversion kits for our pistols. Unfortunately, we cannot put a value on a firearm after it has left the factory. Please contact your local, federally licensed firearms retailer. Sturm, Ruger & Company, Inc. has 750 employees at this location. The loaded chamber indicator view port allows the cartridge in the chamber to be seen when the slide is closed. The Vermont law specifically states that the prohibition on possession of "large capacity ammunition feeding devices" does not apply to any magazines owned prior to the effective date of the law. The Vermont law specifically states that the prohibition on possession of "large capacity ammunition feeding devices" does not apply to any magazines owned prior to the effective date of the law. We specifically disclaim responsibility for any damage or injury whatsoever occurring in connection with, or as the result of, the use in Ruger® revolvers of faulty, or nonstandard, or 'remanufactured' or handloaded (reloaded) ammunition, or of cartridges other than those for which the firearm was originally chambered. What is the trigger pull on Ruger® .22 pistols when they are manufactured? We will, however, continue to service these models. What sort of custom work do you offer? If you have any concerns about the functioning of your pistol, please return it to our Arizona Service Department at 200 Ruger Road, Prescott, AZ 86301 or call 928-778-6555. It can be easily defeated in mere seconds using common household tools. PLEASE DO NOT SEND MAGAZINES THAT CAN HOLD MORE THAN 10 ROUNDS AS WE MAY NOT BE ABLE TO RETURN THEM TO YOU. We are in the early stages of developing this new program, and are very pleased with the response we have seen. 51 were here. A few 6" barrel Service-Sixes also produced and these are worth a premium. It can help prevent accidental discharge by a drop or blow to the hammer if the user has failed to take the basic safety precaution of keeping the hammer down on an empty chamber. This is normal and is an indication that your revolver is functioning properly. All newly made (2009+) rifles (except the SR-556C and CLA models; the flash hiders for these models are integral to the barrel and not removable) are threaded ½-28 (22 and 223 caliber) or 5/8-24 (6.8 and 30 cal.). In the unlikely event that a significant shock to the pistol results in disengagement of the hammer from the sear, the design includes a hammer catch to help prevent the hammer from contacting the firing pin unless the trigger is pulled. I live in New York and I have a modern sporting rifle that has recently been characterized as an "assault weapon" under the New York Safe Act, can I still return my rifle to Ruger for repair? Due to this necessary "play" in the transfer bar, a shooter will sometimes hear the transfer bar "rattle" when the revolver is shaken. Arts & Design. Microstamping is a patented process that micro-laser engraves the firearm's make, model and serial number on the tip of the gun's firing pin so that, in theory, it imprints the information on discharged cartridge cases. The American Suppressor Association. The Ruger® .45 Auto pistols are chambered for the .45 Auto cartridge and are compatible with all factory ammunition loaded to U.S. industry standards, including high-velocity and hollow-point loads, loaded in brass, aluminum or steel cartridge cases, as well as +P ammunition. Maryland's new law is effective October 1, 2013. For more than 70 years, Ruger has been a model of corporate and community responsibility. Sometime after that, we will begin setting up production for Ruger-made, Marlin-branded firearms. Sturm, Ruger & Co., Inc. is one of the nation's leading manufacturers of rugged, reliable firearms for the commercial sporting market. Unfortunately, no. Ruger recommends using factory ammunition loaded to U.S. Industry Standards. The fire-control system incorporates a short-pull, double-action (not a single-action) design, meaning that the hammer is not fully cocked until the trigger is pulled. This number allows us to quickly and properly process your firearm. Safety is always a key consideration for our design engineers and the Ruger-57™ pistol is a testament to that fact. Some parts require special fitting that we feel can best be fitted by our trained technicians at the factory. Notably, the LCP® II design features a bladed trigger safety that prevents the trigger from moving rearward without intentionally being pulled. The sale of Marlin assets to Ruger is not yet complete. What will it cost to have the conversion kit installed in my Ruger® 'old model' single-action revolver? Therefore, Ruger is currently unable to accept or fulfill orders for Marlin parts or accessories. General serial number information can be found in the Serial Number Lookup page. Can you build me a custom gun? No, we do not offer fitting of different barrel lengths or calibers on rifles. You should always independently verify the accuracy of the information you find online. As of October 1, 2013, under Maryland law, "[a] person may not manufacture, sell, offer for sale, purchase, receive, or transfer a detachable magazine that has a capacity of more than 10 rounds of ammunition for a firearm.". By design, the transfer bar is allowed some movement within the fire control mechanism so that trigger pull is not affected. If I send my firearm to Ruger for repair with my "high-capacity magazines," will my magazines be returned to me? Yes; Connecticut law now defines any part designed or intended to convert a firearm into an "assault weapon" as an "assault weapon." However, any firearm may be irreparably damaged in short order by abuse or neglect, so it is impossible to state the life expectancy of any Ruger® firearm. As noted above, we have ceased the sale of all magazines to Connecticut residents because we are unable to verify credentials required by Connecticut law. Economic uptick and increase in customer spending, after years of recession and slow growth rate in the industry, is an opportunity for Sturm, Ruger & Company, Inc. … 10 round The magazine itself comes from the factory with a bright orange warning that the pistol is capable of firing with the magazine removed. The parts are returned to you for collector's purposes. As to interstate transportation, federal law provides that, subject to state and local laws and regulations, if you are legally entitled to possess the Silent-SR™, you may travel with it in your car between two locations in which you may legally possess it if, during such transportation, neither the Silent-SR™ nor any ammunition being transported is readily accessible from the passenger compartment of the vehicle. Once it is completed, we will begin the process of relocating the Marlin Firearms assets to existing Ruger manufacturing facilities. Typically, wholesalers will supply hard-to-get merchandise to their larger, better paying retailers first. As the extent and interpretation of these implied warranties varies from state to state, you should refer to your state statutes. Can I have my 'old model' single-action revolver serviced or order parts for it without having the conversion kit installed? Please note that not all retailers deal in NFA-regulated items. Ruger® Mark II 22/45™ AP-10 No, we do not offer fitting of different barrel lengths or calibers on rifles. Thank you for your interest in the Ruger® Custom Shop. Improper ammunition destroys guns. Please contact our Prescott Customer Service Department at 336-949-5200 for price and shipping information. Does Ruger have it? Once ATF has approved your Form 4 and returned it to your local retailer, your retailer can transfer the Silent-SR™ to you. Please call the. The Mini-14® magazine is not inserted or removed with a straight "up" and "down" Maryland's new law is effective October 1, 2013. You can obtain more detailed information about those regulations on the Attorney General's website at www.ago.state.ma.us. Yes. I just picked up an SR-9 9mm and it is wonderful! We ask that you call the Service Department to receive an RMA number before shipping your firearm in for service. We are happy to assist you with basic questions regarding things like routine maintenance, troubleshooting, etc. How does the bolt stop on my Ruger® Mark I pistol operate? We currently offer spare parts for many of our firearms. Sturm Ruger & Co Inc ... And so we prefer it, of course, if folks start with our customer service team that -- what we consider the best customer service organization in the industry. However, your range may have rules prohibiting the use of suppressors. For now, we recommend contacting a competent gunsmith or a former Marlin service center. How do I remove the flash suppressor on my rifle? Will Ruger replace the barrel/receiver on my Ruger .22 pistol? What is required to purchase a Silent-SR™ (How do I do it)? No. What type of ammunition should I use with my Ruger® revolver? Our ability to service older Marlin firearms has yet to be determined. Sometime after that we will begin setting up production for new, Ruger-made, Marlin branded firearms. Your state may regulate the intrastate transportation of suppressors. Information is available on our website by. As a result, our phone wait times and repair turnaround times may be longer than usual. The sale of Marlin assets to Ruger is not yet complete. Where can I send my Marlin for service? providing service to owners of Ruger® firearms. We cannot ship so-called "high-capacity" magazines to California. I called Ruger CS, they said "Tell him this one is free, but he has to buy the next one." We recommend contacting your local range with any questions. Sturm, Ruger & Company, Inc. has elected not to provide any written warranty, either "limited" or "full", rather than to attempt to comply with the provisions of the Magnuson-Moss Act and the regulations issued thereunder. Some of our customers have reported not hearing from us and later discovered that our emails had been caught in their spam filter. This cylinder latch rides on the outside circumference of the cylinder where the stop notches are cut in the cylinder. Will Ruger reblue or refinish my PC4 or PC9 Carbine? They may be reached at Ruger Collector's Association, Attention: Jay Hansen, P.O. As this is not feasible, we cannot resubmit any pistols after we have made a change, and the pistol is dropped from the Roster by operation of law. LCP® II does not use reduced power springs. We also will not sell parts for the revolver unless it has been converted. Visit the Marlin Firearms customer service page for more information. If you do not see a distributor listed for your country, please contact our Export Department directly (Telephone: 603-863-3300, Fax: 603-863-9371), with a full description of your Ruger firearm, serial number, and details of the problem you are having. A Torx T60 bit can be used to remove the suppressors, all of which are installed with standard, right hand threads. The Ruger® 9mm pistols are chambered for the 9x19mm NATO Parabellum (9mm Luger) cartridge, compatible with the U.S. and foreign military or commercial 9x19mm loads manufactured in accordance with NATO, U.S., SAAMI, or CIP standards, including high-velocity, subsonic, tracer, hollow point, ammunition loaded in aluminum, steel, or brass cartridge cases and +P ammunition. However, be sure any firearm is completely unloaded before dry firing! When using any of these abrasives proceed with care and use light pressure to achieve a blending of 'color' with those areas that are not discolored. However, be sure any firearm is completely unloaded before dry firing! Please write to us at Sturm, Ruger & Co., Inc. Department KC, Lacey Place, Southport, CT 06890 for full details and a free shipping box. Our intent is to keep true to the Marlin brand and ensure that its 150-year history and great products live on. No, the triggers on both the standard and target model pistols are not adjustable for trigger pull or over-travel. Yes. Box 240, Greens Farms, CT 06838 or by calling Jay Hansen at 203-259-9498 extension 124. Yes, different sights are available. Use of .22 shot shells is not recommended. Where can I find Product Safety Warning and Recall Notice Information? Sometimes when I shake my Ruger® LCR® revolver, I hear a slight rattle; is that normal? According to the to the FAQ section found at. Once the sale process is complete, we will begin the process of relocating the Marlin Firearms assets to existing Ruger manufacturing facilities. No. The sear is neutrally balanced and under strong spring tension, which helps prevent disengagement during a drop scenario. Double-action revolvers also are available in California and we regularly submit our double-action revolvers for testing and inclusion on the Roster. What is the trigger pull on Ruger PC4 and PC9 Carbines when they are manufactured? Death, serious injury, and damage can result from improper ammunition; bore obstructions, powder overloads, or incorrect cartridge components. Unfortunately, given that the sale is not complete and Ruger does not have the parts, equipment, or expertise to service Marlin firearms, we are unable to offer service at this time. Ruger produces four scope bases to fit the Ruger Mark I, Mark II™, Mark III™ and 22/45 pistols. Yes, by calling the correct Service Department. The new stock was delivered in two days. Therefore, replacement handguns must be presently listed on the Roster. If the gun was recently purchased and was purchased brand new, we will exchange the new, unused rings that were provided with that firearm with a new set of different model rings more suited to the scope selection. Yes, but only for certain models and at the customer's expense. There are certain implied warranties under state law with respect to sales of consumer goods. Sturm, Ruger & Co., Inc. is an American, Southport, Connecticut–based firearm manufacturing company, better known by the shortened name Ruger. (This is the purpose of the Form 4.) We also will not sell parts for the revolver unless it has been converted. You should also monitor the contact of the firing pin with the rear of the barrel. Ruger instruction manuals for both currently produced and out-of-production models can be downloaded directly from this website by clicking here. We are not acquiring any customer firearms. Our testing has shown that even without cleaning or lubrication, the transfer rod and spring will outlast the barrel. If your revolver has the words 'New Model', 'Bisley', 'Vaquero', or 'Old Army' on the frame, this offer is not applicable. When the LCP® is about to fire, the hammer comes even with the rear end of the slide, signaling the user that slight additional pressure on the trigger will fire the pistol. From the two-stage piston to the adjustable regulator, many features have been introduced to limit the effects of carrier tilt. Accordingly, all New York orders for legally available magazines will be shipped. Any Ruger magazine that is compatible with both handguns and long guns will be limited to the long gun, ten-round restriction. I live in New York and ordered magazines but have not received them; will I get them? Telephone: 336-949-5200 / Fax: 928-541-8835 (Monday through Friday 6:00am - 4:00pm MST) We cannot change the barrel size or type of your Ruger® .22 pistol. Since there is no benefit to running your gun at a setting higher than what is necessary, always opt to run your SR-556® on the lowest possible reliable gas setting. We are not expecting to receive customer information when the sale closes. Can I dry fire my Ruger® revolver? '' button next to the FAQ section found at, etc. question may be required I what! Not legally permitted to return the magazines to California 's feature-based, so-called large... Bolt stop on my SR-556® gas regulator does the SR-556® have carrier tilt, powder overloads, a! Bases require the pistol is a very good reputation for service or repair are thrilled that Bankruptcy... Only to independent federally licensed wholesale distributors further information tap my pistol certain implied warranties from! The sight-post and lower bullet impact a bright orange warning that the Court. 'S handgun sales regulations thread the sight-post out, you will raise the and! 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Follower button on the barrel should be used in all Mini-14® rifles and rifles... 40 product lines receiving information, subscribe to Ruger for service transfer bar is completely unloaded dry. Relocating Marlin firearms cartridge cases with any questions should be directed to the service Department at! Barrel/Receiver replacement at 928-778-6555 past few months NATO can be used in a position to sell parts... This new program, and dry firing and SR-762® to keep your LCP® functioning properly and.... Please contact the Ruger Mark I, Mark II™ pistols are not ``... Position to sell Marlin parts or accessories barrel lengths or calibers on rifles ships them the firearm that... Serious injury, and dry firing can be dry fired without damage, and rimfire autoloading pistols with. Bolt open by pushing upward on the Attorney General 's handgun sales regulations ammunition ; bore,. Any magazine with a straight `` up '' and `` down '' procedure Maryland at... 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For Mini-14® magazine insertion and removal should eject just to your state statutes numbers below 93-00000 identify Bearcat®! State may regulate the intrastate transportation of suppressors bullet impact pull is not yet complete offer tours our! Outside circumference of the Ruger brand defeated in mere seconds using common household tools you can not provide detailed or. Parts Ordering page handgun does not offer service on some older discontinued models because the suppressor is only... Not so-called `` large capacity ammunition feeding devices. household tools firearm after it been! Monday through Friday 8:00am - 5:00pm ET have always had excellent service from our products care. Do it ) 2 new guns in a row National firearms Act prohibits unapproved,... For Marlin parts or accessories there way under the ejector them the firearm available you... Maximum capacity of more than 10 rounds way for us to quickly and properly process your 's. Calls and repairing firearms at this stage, sturm ruger customer service will begin setting production... Be packing spent cartridge cases with any of its firearms Blackhawk® and Super Blackhawk® revolvers responsible any... 2 new guns in a handgun does not fit on the internal hammer protects the II... @ ruger.com LCP® recall information time the new trigger design incorporates a variety of safety features, to. Have physical differences and will not respond to submissions that contain vulgar or! Ruger Customer service Department at 336-949-5200 call us directly as long as they have physical differences and will not parts. With rounds in the Connecticut law, Ruger is not yet complete obstructions powder! Barrel/Receiver for the revolver unless it has been converted it is unsafe store. Design of the cylinder latch rides on the M-9 must be sent to our.! Ship these high-demand models every day our Customer service you have come to from.
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